Privacy Policy AR

zan Application

Last updated: February 12, 2026

Introduction

At zan, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how Al-Majal Al-Awhad LLC ("zan", "we", "us", or "our") collects, uses, stores, and protects your personal information when you use the zan application. By using the application, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal data only when necessary to provide our services, including but not limited to:

• Full name
• Email address
• Mobile phone number
• Delivery address
• Account login credentials
• Order and transaction history
• Payment information (processed securely via third-party payment service providers)
• Device and usage data (such as IP address, device type, and app activity)

2. How We Use Your Information

We use your information for the following purposes:

• To create and manage your account
• To process and deliver orders
• To communicate with you regarding orders, updates, or customer support
• To verify identity and prevent fraud
• To improve app functionality and user experience
• To send promotional and marketing communications (where permitted)
• To comply with applicable legal and regulatory requirements

3. Payment Information

All payment transactions are processed through third-party payment service providers. zan does not store full payment card details. Any payment information is handled in accordance with the security and privacy standards of the relevant payment provider.

4. Sharing of Information

zan does not sell, rent, or trade your personal data. Your information may be shared only with:

• Merchants, for order fulfillment
• Delivery partners
• Payment service providers
• Technology and analytics service providers
• Government authorities, where required by law

All third parties are required to protect your data and use it solely for the purposes specified.

5. Data Retention

We retain your personal data only for as long as necessary to:

• Provide our services
• Comply with legal, accounting, or regulatory obligations
• Resolve disputes and enforce agreements

Once no longer required, your data is securely deleted or anonymized.

6. Data Security

zan implements appropriate technical and organizational measures to safeguard your personal data against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

However, no method of transmission or storage is 100% secure, and absolute security cannot be guaranteed.

7. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Withdraw consent for marketing communications
• Request restriction of data processing

To exercise your rights, please contact us at:

• 📧 info@zan.shop

8. Cookies and Tracking Technologies

zan may use cookies and similar tracking technologies to:

• Analyze application usage
• Improve performance
• Enhance user experience

You can control or disable cookies through your device settings; however, this may affect certain app features.

9. Third-Party Links

The zan application may include links to third-party websites or services. zan is not responsible for the privacy practices or content of those third parties, and users are encouraged to review their privacy policies independently.

10. Children's Privacy

zan services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

zan reserves the right to update or modify this Privacy Policy at any time. Any changes will be published within the application, and continued use of the app constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• 📧 info@zan.shop